Customer Support Channels 📞
Super 6 operates a dedicated support service for players who need assistance with their free predictions, account access, or prize claims. The primary method of contact is live chat, accessible through the website and mobile app after logging in.
Live chat connects you directly with a support agent during operating hours. The feature appears in the bottom-right corner of the desktop site and in the account menu on the iOS and Android apps (35 MB download size). For queries outside live chat hours, the on-site contact form provides an alternative. Navigate to the Help section, select your query category, and submit your message along with your registered email address.
Email Support
Email correspondence can be directed through the contact form on the website. While Super 6 does not widely publish a direct support email address, all form submissions are routed to the customer service team and logged against your account for reference.
Response Times
Live chat enquiries typically receive immediate responses when agents are available. Contact form submissions are answered within 24 to 48 hours on weekdays, though response times may extend over weekends and bank holidays. Account verification and prize claim queries may require additional processing time depending on the documentation provided.
Licensing and Regulatory Information
Super 6 is licensed and regulated by the UK Gambling Commission, the authority responsible for overseeing gambling activities in the United Kingdom. All player protections, dispute resolution procedures, and responsible gambling measures adhere to UK Gambling Commission standards. Players must be 18+ to participate.
For independent gambling support, contact BeGambleAware.org or call 0808 8020 133. This free, confidential helpline is available 24 hours a day for anyone affected by gambling-related issues. The service operates separately from Super 6 and provides impartial advice on safer gambling practices.
Complaint Escalation
If you remain dissatisfied after contacting Super 6 support, you may escalate unresolved complaints to the UK Gambling Commission. Licence details and formal dispute channels are available in the Regulatory Information section of the website footer.
